Reservations may be made up to one year in advance. Reservations are based on availability and are only guaranteed when made with your credit card. Guaranteed reservations will be held all night for your arrival.
If you are unable to guarantee your reservation, your room may be held until 6:00 PM (at most locations). All reservations on our Sites require a credit card guarantee.
If it becomes necessary to cancel a prepaid or guaranteed reservation, you must cancel the reservation through our Site, contact our Call Center, or the property directly by 6:00 PM hotel time (4:00 PM at some locations) on the arrival date and receive a cancellation number.
Times and dates to cancel without penalty may vary by location, during Special Events, Holidays, and/or Weekends. Please contact the location or the Call Center for cancellation policies that may affect your reservation.
If you do not cancel your guaranteed reservation within the applicable cancellation window, your credit card will be charged for the first night plus all applicable taxes or service charges/fees. The remainder of the reservation will be cancelled if it includes more than one night.
In the unlikely event that we cannot honor your guaranteed reservation, we will reimburse you for the first night's lodging at a comparable property, provide transportation to that establishment if needed, and cover the cost of a telephone call to your home or office to notify others of your new location.
Please contact our Call Center to speak with a Group Reservations representative when booking ten or more rooms. Group reservations require credit card guarantees or may require an advance payment deposit of the total charges for the first night's lodging.
This deposit must be made at least 30 days before the arrival date. Cancellation notification policies may vary by property.
If you have a comment about a previous stay, please call 800-557-3435, or write to:
G6 Hospitality LLC