The check in clerk, Joanna was very friendly, helpful and professional. The staff when we called about the TV going out was very open and honest that the whole building had gone out. They were very
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The check in clerk, Joanna was very friendly, helpful and professional. The staff when we called about the TV going out was very open and honest that the whole building had gone out. They were very patient and nice about it and had someone coming to fix it. Other staff we ran into while going back to our room was friendly also. The rooms are very basic, but very clean. The grounds were also very good, even though it had snowed. The heater hummed all night, but it didn't bother me. Honestly I was thankful it worked, as it got down to negative 16 degrees. The 12 noon check out was nice since we had been up since 3am eastern standard time and had to spend extra time on the roads due to the ice. I am going to give this place a 5 star because it is so clean, the staff were so friendly and it didn't claim to be anything it wasn't. If you have gotten use to having a coffee pot, carpet in your room, extra towels and blankets, extra toiletries (more than a bar of soap), quiet heating and ac, etc. And you want those things stay somewhere else. If all you need is to feel safe, a clean room and bathroom, then this is perfect for you.