2.9 Helpful Reviews

Chai Tea

reviewed 4 months ago

Neighbors were nice and quiet, check-in was good. Mini fridge worked good and decent sized flat screen .The problem I had was that my blanket had cig burns in them, and my sheets had small stains on t ... More

mike baker

reviewed 5 days ago

I would give negative stars if I could, this location and service was atrocious. Here's my experience (long read but necessary) So I'm traveling (moving) across the country from Arizona to Michigan a ... More I would give negative stars if I could, this location and service was atrocious. Here's my experience (long read but necessary) So I'm traveling (moving) across the country from Arizona to Michigan and have been staying in motel 6 the whole way. When I arrived at this hotel I asked for a smoking room, I was given a room (104) on the bottom.the first thing I noticed were cockroaches scattering when I turned the light on and also a broken light hanging from the wall. Not wanting to sleep with bugs, I went back to the front desk and asked the gentleman (if you can even call him that) there if he could give me another room as that room had cockroaches. He agreed and told me that I could have a non-smoking room as they were better in condition and was located closer to the office. Being a minor inconvenience to not have a smoking room, I said okay and asked if I could check the room before I went and put my stuff in it, he agreed. So I went to the next room (117) and the first thing I did was pull up the fitted sheet on the mattress. I immediately noticed that there was a bed bug protective cover underneath the sheet on the mattress itself. upon further inspection I saw bed bug fecal matter lining the corner of bed bug mattress cover. I immediately went back to the office to tell the guy at the desk of the situation and that I decided that I do not want to stay at the motel. He immediately told me there were no bed bugs in that room without even checking and then cut me off and told me he would give me my refund, he typed a little bit on the computer and said he refunded me. I went back to the uhaul where my girlfriend and my cat were and took my phone out to check to see if the refund had made it back into my account.I noticed that the money had not arrived yet which is normal as some banks take a little bit to process a refund. so I went back to the office and asked him how long the refund would take to appear in my account to which she said three to four business days depending on the bank. He then told me that he checked the room 104 and said that there were no cockroaches and that the light was hanging off of the wall and was not hanging off of the wall previously to my arrival. So I asked him if he thought I had damaged the room, to which he replied "well I was in there prior to your arrival and that light wasn't broken." I said "so in the three minutes that I was here you believe that not only am I lying about the cockroaches but I also damaged your room?" he immediately cuts me off and tells me he also checked room 117 and that there were no bed bugs. I asked him: "if there are no bed bugs why do you have a bed bug protective cover on that mattress and why is there bed bug fecal matter on the corner of that mattress?" he again cuts me off and says "well I refunded you." not wanting to deal with any more BS, I just said okay and left. I would not stay in this motel 6 if it meant that I had to sleep outside in the sleet and snow. not only was the location horrible and the hospitality horrendous but the guy at the counter was a serious a-hole for no reason at all, cutting me off accusing me of lying and damaging a room of all things. I immediately called corporate and let them know of this, they let me know that this is a franchise location. Even though they are not a corporate location, they do have standards to adhere to so they will be looking into it asap. But judging by all of the other recent reviews (some being as recent as 6 months) it doesn't look like much will be changing. Just sort by 1 star reviews, you'll see. The replys from the person associated with this dump are just there to blow smoke up your a**, nothing has changed clearly. The days inn next door has continental breakfast and is clean, friendly and hospitable (also pet friendly 😊). I never feel the need to write reviews of this length and detail but this is the one exception and which I feel is necessary. !!!!STAY HERE AT YOUR OWN RISK!!!!

See More Helpful Reviews

Dustin Wade

reviewed 2 weeks ago

NICE! Building is dated but upkept well. Room was remodeled, kinda sloppy paint job but other than that everything worked and was clean! Even new carpet... NO STICKY FEET!

Sara G

reviewed 3 months ago

Got to this hotel after almost an entire day on the road and just wanted to relax. Check in was super easy! The gentleman behind the desk was funny, charming, and engaging while also being quick. We ... More

David Jaime

reviewed 3 months ago

Room was clean and what we needed. The service at the counter was fantastic. Mitch helped us to get into a wheelchair accessible room, because I didn't even think to ask for one when I made the bookin ... More

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2.9 Helpful Reviews

Chai Tea

mike baker

Dustin Wade

Sara G

David Jaime

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