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FAQ
FAQ

FAQ

"Clean, comfortable rooms at the lowest price of any national chain."

Founded in 1962 in Santa Barbara, California, Motel 6 is synonymous with a great travel value. The first Motel 6 in Santa Barbara still leaves the light on today, but a lot has changed for the motel chain that pioneered the first real economy motel designed for the no-frills traveler. The original price of a night's stay at Motel 6 was just $6.00, and thus established the brand name for an American classic.

The promise of the lowest price of any national chain and a clean, comfortable room are Motel 6 virtues. Motel 6 is a household name, synonymous with quality and value. It enjoys the highest brand recognition factor of any economy lodging brand.

The brand continues to grow and currently has approximately 1,200 locations with more than 105,000 rooms in the United States and Canada. Part of G6 Hospitality, Motel 6 is the largest owned and operated hotel chain in North America.

CEO

Jim Amorosia

Headquarters

4001 International Parkway, Carrollton, Texas 75007
Phone: 972-360-9000

Amenities

  • Many free services, including free local phone calls, morning coffee, expanded cable TV
  • Kids stay free (17 and under stay free when occupying the same room with an adult family member.)
  • Non-smoking rooms available
  • Pet friendly
  • Most Motel 6 locations have a swimming pool and guest laundry facilities
  • WiFi Internet (fee may apply)

Advertising

The brand's advertising campaign, featuring on-air personality Tom Bodett, began in 1986 and proved an instant success for Motel 6, turning the chain into a household name and winning industry awards. The campaign has won more advertising awards than any other brand in the lodging industry, which is understandable, given that Motel 6 has the highest advertising recognition factor in the economy lodging category. Ask most people about Motel 6, and they will say, "That's the place where they leave the light on for you." In 1999, Motel 6 was acknowledged by Advertising Age magazine as having one of the top 100 advertising campaigns in the last 100 years. Motel 6 was the only lodging company to earn this distinction.

Motel 6 offers the best price of any national chain at more than 1,100 company-owned and franchised locations throughout the United States and Canada. For 25 years Motel 6 has used the tagline, “We’ll leave the light on for you,” earning the chain the highest brand recognition in the economy lodging segment. Motel 6 was the first national pet friendly chain, welcoming pets since 1962. Standard amenities include free local phone calls, no long distance access charges, free morning coffee, data ports, Wi-Fi Internet access and cable channel line-up with premium channels including HBO, ESPN/ESPN2, and CNN. Most locations offer swimming pools and guest laundry facilities.

Studio 6 extended stay hotels offer the affordable comfort of furnished studios, low weekly rates and accommodating hotel amenities. You will find Studio 6 locations in the United States and Canada conveniently located in major business complexes, offering easy access to shopping and retail centers, entertainment areas, and restaurants.

What is Motel 6/Studio 6 Affiliate Program?

The Motel 6/Studio 6 Affiliate Program is an easy way to increase your revenue by earning a commission each time one of your site’s referred visitors books on Motel6.com or StayStudio6.com and completes a qualified stay.

What are the benefits of joining?

  • Your website visitors have access to over 1,200 locations nationwide.
  • You have access to a variety of Motel 6/Studio 6 banners and text links to place on your website.
  • You can choose to link to an individual location to the entire website.
  • You also have round-the-clock access to reporting data.
  • You earn commissions on referrals from your website visitors for each qualified stay at Motel 6/Studio 6 locations nationwide.
  • Your commission checks are mailed directly to you or direct deposited – your choice.
  • Product Data feed now available.
  • The program is absolutely free and easy to join!

How does it work?

  • Motel 6/Studio 6 has partnered with Commission Junction, one of the leading affiliate marketing networks, to provide you with a centralized location for banners, tracking and commission payments.
  • You’ll receive a commission for completed stays from a qualified reservation made on Motel6.com and StayStudio6.com by visitors referred from your site within a 30 -day referral period.
  • There is no limit on how much you can make! You will receive a 5% commission for each completed stay. The more completed bookings you generate, the more money you earn!

How do I join?

It’s very simple.

Anyone who operates a website and meets our criteria is encouraged to become an affiliate. There are some restrictions, however.

To join, you need to complete a two-step application and read and agree to terms and conditions. You should be able to complete your registration in a matter of minutes.

Upon approval, you will be able to access a variety of banner ads in different sizes that best fit your site, uniquely trackable from your website, for you to place immediately on your site.

To join the Motel 6/Studio 6 Affiliate Program, Click Here.

 

 

Introduction

We use your personal information in order to fulfill our commitment to provide a clean, comfortable room and great service.  As part of that undertaking, we are committed to safeguarding the privacy of the personal information that we gather.  As one of our guests or someone else with whom we do business, you understand and agree that we collect, use and disclose your personal information in accordance with this Privacy Policy (this “Policy”).

Purpose

The purpose of this Privacy Policy is to balance our legitimate business interests in collecting and using Guest Information with the reasonable expectation of privacy which may be held by those providing such Guest Information.  This Privacy Policy governs your use of our websites, mobile apps, and other formats (Site).

Information

It is necessary for us to collect and store Guest Information to provide requested lodging and related services and for billing purposes. Many state laws require lodging operators to collect and retain some or all of such Guest Information. We may also use credit card numbers or tokens, as applicable, to identify our frequent guests and the persons who make guaranteed reservations. The information we gather is used to provide efficient service to our guests. From time to time we may share your information with our business partners to provide products or services to you.  

Types of Personal Information We Collect

The term “personal information” in this Policy refers to information that does or is capable of identifying you as an individual. The types of personal information that we process (which may vary by jurisdiction based on applicable law) include:

  • your name, gender, personal and work contact details, business title, date and place of birth, image, nationality, and valid government issued forms of identification;
  • guest stay information, including the hotels where you have stayed, dates of arrival and departure, goods and services utilized, special requests made, observations about your service preferences (including room and vacation preferences), telephone numbers dialed and faxes, texts and telephone messages received;
  • your credit card details, and your account details and credentials for the Company frequent guest program and any frequent flyer or travel partner program;
  • any information necessary to fulfill special requests (e.g. health conditions that require specific accommodation or services);
  • information, feedback or content you provide regarding your marketing preferences, in surveys, sweepstakes, contests, or promotional offers, or to our Site and those of third parties;
  • information collected during your visit to a Company hotel or motel through the use of closed circuit television systems, internet systems (including wireless networks that collect data about your computer, smart or mobile device, or your location), key card and other security and technology systems;
  • information collected when you access a Company Site:
  • contact and other relevant details concerning the employees of businesses with Company corporate accounts and vendors and other individuals with whom we do business (e.g. travel agents or meeting and event planners); and
  • information relating to customer credit.

Much of the personal information we process is information that you or someone acting on your behalf knowingly provides to us. However, in other instances, we process personal information that we are able to infer about you based on other information you provide to us or during our interactions with you, or personal information about you that we receive from a third party. This Policy also applies to the personal information about you that we receive from a third party, unless specifically covered by such third party’s privacy policy.

Personal Information from Children

We do not knowingly collect personal information from individuals under 18 years of age without permission from the respective parent or legal guardian. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

Security

We collect Guest Information only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We use commercially reasonable efforts to make our collection of Guest Information consistent with applicable laws and regulations. Unfortunately, no data transmission or storage is 100% secure. We cannot warrant that all data we collect, store and transmit will be completely secure. We take commercially reasonable efforts to create and maintain appropriate safeguards to ensure that to the extent we control Guest Information, it is used only as authorized by us and consistent with this Privacy Policy, and that Guest Information is not improperly altered or destroyed. Because the security of your personal information is important to us, we use Transport Layer Security (“TLS”) software in order to encrypt the personal information that you provide to us. If your browser is TLS enabled, your transmission of personal information to us online will be encrypted. You can verify whether your personal information is transmitted using TLS encryption by confirming the symbol of a closed lock or solid key on the bottom bar of your browser window. You can also verify that your personal information will be encrypted using TLS encryption by making sure that the prefix for the web address listed for that page has changed from “http” to “https”.  If you do not see the appropriate symbol and the “https” prefix, you should not assume that the personal information that you are being asked to provide will be encrypted prior to transmission.

The personal information we collect from you online is stored by us and/or our service providers on databases protected through a combination of physical and electronic access controls, firewall technology and other reasonable security measures. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal information and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law. Where required under law, we will notify you of any such loss, misuse or alteration of personal information that may affect you so that you can take the appropriate actions for the due protection of your rights.

Other Sites

Company is only responsible for the Privacy Policy and content of this Site. We are not responsible for the data collection and use practices and the privacy policy of third parties or the use of cookies on third-party websites or apps that you may access from our Site.

How We Use Personal Information

Subject to applicable laws, we may collect, use and disclose relevant portions of your personal information in order to:

  • provide and charge for hotel/motel accommodation and other goods and services;
  • provide you with a better or more personalized level of service, including information and services from a third party (such as additional guest services, local attractions and transportation options);
  • respond to requests for information and services, including services from a third party (such as restaurants or transportation providers);
  • administer Company frequent guest programs ;
  • fulfill contractual obligations to you, anyone involved in the process of making your travel arrangements such as travel agents, group travel organizers or your employer, and vendors such as  credit card companies, airline operators or third party programs as applicable);
  • conduct market research, customer satisfaction and quality assurance surveys, and direct marketing and sales promotions;
  • provide for the safety and security of staff, guests and other visitors;
  • administer general record keeping;
  • meet legal and regulatory requirements;
  • test and evaluate new products and services; and
  • process credit applications.

Company uses and retains your personal information for as long as is necessary to fulfill the Purpose.


Disclosures of your Personal Information

From time to time, we may disclose your personal information. We will always endeavor to make that disclosure in accordance with applicable law. Circumstances where we might make such disclosure (in addition to those described above) include:

Our Agents, Service Providers and Suppliers

Like many lodging companies, we may outsource the processing of certain functions and/or information to third parties. We may also engage market research firms to assist us in contacting guests for the purpose of market research and quality assurance. When we do outsource the processing of your personal information to third parties or provide your personal information to third-party service providers, we oblige those third parties to protect your personal information in accordance with the terms and conditions of this Policy, with appropriate security measures.

Consumer Insights

Where we hold personal information about you, we may disclose this personal information to other companies that also hold information about you. These companies may combine the information in order to better understand your preferences and interests, thereby enabling them and us to serve you better. If your personal information is used for direct marketing purposes, you have the right to object to that by contacting us using the contact information provided below.

Credit Authorization

When you request credit, your personal information will be used and disclosed to appropriate third parties in accordance with applicable laws for the purpose of determining whether to grant and maintain a line of credit to you.

Business Transfers

As we continue to develop our business, we may sell hotels and other assets, or cease being the manager or franchisor of a property that is currently part of our portfolio. In those circumstances, we may include the personal information collected about you, or control of that personal information, as a business asset in any such transfer. Also, in the unlikely event that we, or substantially all of our assets, are acquired, personal information collected about you, or control of such information, may be one of the transferred assets.

What we will and will not do with Guest Information

1.     We will not sell trade or rent Guest Information to parties outside the Company, our franchisees and affiliates, or permit our affiliates to sell such information to parties outside of our group of companies, franchisees and affiliates.

2.     We may use Guest Information to offer goods and services we believe may be of interest to you on behalf of ourselves, our affiliates and our franchisees. We may use Guest Information to contact you to inquire or survey about the guest experience at the location(s) visited and the prospect of future stays or improvements needed to attract additional business. We may also create and use aggregate Guest Information that is not personally identifiable to understand more about the common traits and interests of our Guests.

3.     We may utilize one or more third-party service providers to send email or other communications to you on our behalf, including guest satisfaction surveys. These service providers are prohibited from using your email address or other contact information for any purpose other than to send communications on our behalf.

Emails about Special Offers and Promotions and Opt-Out

It is our intention to only send email communications that we believe may be useful to you. When you provide us with your email address (e.g. as part of a reservation, the check-in process, or by creating an account with us), you may receive transactional emails or you may also occasionally receive informational/promotional emails.  You may always have the opportunity to “opt-out” from receiving future emails of an informational/promotional nature.  You may elect to ‘opt-out’ by following the instructions provided in the email or make the change in your account settings.  

Targeted Advertising

Where permitted by law, we may work with other companies to show you advertisements we think you may find relevant and useful. This may include advertisements displayed on our own Site, or advertisements from us displayed on other companies' websites or apps. The advertisements you see may be based on information collected by us or third parties and/or may be based on your activities on our Site or third-party websites.

Social Media

Our websites may also contain plug-ins and other features that integrate third party social media platforms into our Site. You will be able to activate them manually. If you do so, the third parties who operate these platforms may be able to identify you, they may be able to determine when and how you use this Site and they may link and store this information with your social media profile. Please consult the data protection policies of these social media platforms to understand what they will be doing with your personal data. If you activate these plug-ins and other features, you will be doing so at your own risk.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as user’s zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done in your account settings or by emailing us at online@g6hospitality.com. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Cookies

Our Site utilizes “cookie” technology. “Cookies” are strings of text that a website stores on a user’s computer. Our Site uses cookies throughout the online reservation process to keep together information entered on multiple pages. For example, cookies enable our Site to “remember” dates entered at the start of a search for room availability at multiple locations. In addition, cookies are used to (a) measure usage of various pages on our Site to help us make our information more pertinent to your needs and easy for you to access and (b) provide functionality such as online reservations and other functionality that we believe would be of interest and value to you.

The two types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you leave our Site. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us. Our cookies do not corrupt or damage your computer, programs or computer files. You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Site.

Compliance with Law

This is a United States Site and is subject to the laws of the United States. We may disclose Guest Information to law enforcement agencies, or may be required to disclose it during the discovery process in litigation, pursuant to a court order, or in compliance with any applicable law, regulation, rule or ordinance.

Mobile and Location-Based Services

To book, view, or change a reservation from a mobile device on Site, you may be required to provide some personal information, a confirmation number, or security codes.

We provide mobile apps that can be downloaded to smart phones. These apps have a variety of functionalities that enhance the customer experience. Our Site may use your device’s Global Positioning System (GPS) technology to locate a hotel near you and/or to provide you with relevant location-based information. We may also share this information with third parties. We will abide by your device’s settings when accessing any geo-location data. To the extent any geo-location data is combined with personal information, that information will be treated as personal information in accordance with this Privacy Policy.

Franchisees

Some of our locations are owned and operated by independent franchisees that are neither owned nor controlled by Company, its affiliates or subsidiaries. Each franchisee may collect Guest Information and use such information for its own purposes. Company does not control the use or access of such information collected by franchisees.

Questions or Comments

Any questions or comments that relate to the Company Privacy Policy may be directed to us at privacy@g6hospitality.com .

Copyright and Trademark Notices

All contents of this Site are protected by United States and International Copyright and Trademark law. Any unauthorized use is strictly prohibited and may subject a violator to civil and criminal penalties. All rights reserved.

Privacy Protection Policy Changes

In the future, we may need to change this Policy. All changes will be included on this Site so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Changes in treatment of personally identifiable information will affect information collected after the change is posted online.

This Policy was last updated on August 23, 2016.

 

 

Number of adults should include all occupants 18 years of age and older.  All guests registering must be 18 years of age (19-21 years of age required at some locations) and must present photo identification upon check-in. Children 17 years of age and under are free when occupying the same room with an adult family member. Occupancy may be restricted by local ordinance. Generally, one or two persons may occupy a room with one bed. No more than four persons may occupy a room with two beds.

 

You may book up to one year in advance, based on availability. Maximum number of days that you may book online is 28. All guests registering must be 18 years of age or older (19-21 years of age required at some locations) and must present a valid government issued photo ID upon check-in. Payment for your accommodations required at check-in with an accepted credit card or cash. For third party credit card payments, contact the property directly.    

 

 

Check-in Time:

Anytime based on availability (which may vary by location, date, and day of the week, or special event dates). Rooms are typically available after 3pm. Guests should contact the reserved location on day of arrival for specific times, if needed.
For locations without 24/7 office hours (e.g. Studio 6): Key cards issued via check-in through our lock box system will expire at 12:00 noon local time the following day. Please visit the property's front desk during posted business hours or the following morning to complete registration and have your key card properly activated.    

 

Check-out Time:

Typically 12 noon local time (time varies by location). Late check-outs must be arranged with and approved by front desk personnel prior to check-out time. 

 

 

The maximum number of persons allowed in a room with one king, queen, or double bed is 2. The maximum number of persons allowed in a room with two queen or double beds is 4. An infant may be added to the total number of persons, provided that the Manager of the motel has a crib to accommodate the weight of the infant.

Accessible Rooms
We offer facilities for the disabled. Accessible rooms may be booked on this site. If you need a roll-in shower, be sure to book an accessible room with roll-in shower. If you do not see the accessible room type that you are looking for, please contact the property directly.

Special Requests
We will make every effort to honor special requests (such as first floor, smoking room, crib, etc.) when you make your reservation. However, the availability of these items are first come, first serve, and cannot be guaranteed in advance. 

Children 17 and under stay free when occupying the same room with an adult family member. The online reservation process provides rates and room types to accommodate only the adults indicated on your reservation. It does not consider any children that you will be traveling with. Please make sure that you reserve a room that provides the number of beds to accommodate each guest (adults and children). When making your reservation, you can indicate the number of children traveling with you in the reservation process on the during the booking confirmation page under in the Additional Information section. Sleeping bags, cots or blow-up mattresses may not be used in a room by any guest, and no furniture may be placed in a room by any guest.    

** Service Animals and well-behaved pets are permitted (maximum 2 pets per room) unless they pose a health or safety risk or are prohibited by law. 
Service animals always stay free.  Well-behaved pets are always welcome.
To ensure a great trip with your furry friend, please follow these rules:
•Animals that pose a health or safety risk may not remain onsite, and include those that, in our managers’ discretion, are too numerous for any one room, cause damage to our property or that of other guests, are too disruptive, are not properly attended, or demonstrate undue aggression.
•Animals that assist the disabled, known as “Service Animals,” are always welcome. Like pets, however, any Service Animal that poses a health or safety risk may not remain onsite.
•All pets and Service Animals must be declared at check-in, because it provides our staff with key information about the occupants of each room.
•Due to safety concerns for our employees and your pet, we will not service a room with an unattended pet. With extended stays at Studio 6, rooms should be serviced twice per week. If your unattended pet prevents our staff from servicing your room, you may be asked to vacate the property.
•In consideration of all guests, pets must be attended to and under control at all times. Pets should not be left alone in a room or automobile. If unavoidable circumstances require a pet to remain in a room while the owner is offsite, the pet must be secured in a crate or travel carrier on your service day to avoid injury or damage.
•Pets must be on a leash or securely carried outside of guest rooms and under control at all times.
•Please be considerate of other guests when walking pets on the property and clean up after your pet.
•If your pet or Service Animal does not comply with any of the above guidelines, you may be asked to vacate the property with or without a refund. Service animals and well-behaved pets stay free ($10.00 per day pet fee to a maximum of $75.00 per stay at Studio 6 locations except for service animals who are always welcome at no charge).    

We are proud to offer all active and retired military personnel and their spouses a discount1 off our standard rates, at all of our locations.  
To apply to a reservation, select “Military” as your Rate Type during the reservation process (before confirming your reservation). 

1The military rate is valid only in the country that a guest serves (or served) and a valid military ID must be presented at check-in to receive this special rate.

 

Motel 6 is proud to offer an AARP member discount2 off our standard rates, as well as free Wi-Fi and late checkout until 2 p.m.† upon request, at all Motel 6 locations within the continental United States. 
To apply to your reservation, select “AARP” as your Rate Type during the reservation process (before confirming your reservation). 

2A valid AARP membership card must be presented at check-in to receive this special rate. The AARP discount is applicable to a maximum of two (2) rooms for six (6) consecutive nights per stay when paid for by the AARP member. AARP member benefits are provided by third parties, not by AARP or its affiliates. Providers pay royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. Some provider offers are subject to change and may have restrictions. Please contact the provider directly for details.
†Late checkout until 2 p.m. when available.

 

Military rates, AARP Member rates, corporate rates, or discounted rates with coupon numbers have no cash value; are not valid with any other special promotions, rates or discounts; cannot be combined with any other discounts, corporate rates or memberships; are only valid on G6 Hospitality Sites; may not be available during special events; and may be discontinued without notice. Promotional rates and discounts are subject to room availability on a per-night basis. Room rates are subject to all applicable taxes and local fees. Other Terms and Conditions may apply.   

Reservations may be made up to one year in advance. Reservations are based on availability and are only guaranteed when made with your credit card. Guaranteed reservations will be held all night for your arrival. If you are unable to guarantee your reservation, your room may be held until 6:00PM (at most locations). All reservations on our Sites require a credit card guarantee on a reservation.  If it becomes necessary to cancel a prepaid or guaranteed reservation, you must cancel the reservation through our Site, contact our Call Center or the property directly by 6:00PM hotel time (4:00pm at some locations) on the arrival date and receive a cancellation number. (Times and dates to cancel without penalty may vary by location, on Special Events, Holidays and/or Weekends.) Contact the location or the Call Center for cancellation policies that may affect your reservation. If you do not cancel your guaranteed reservation within the applicable cancellation window, your credit card will be charged for the first night plus all applicable taxes or services charges/fees,  and the remainder of the reservation will be cancelled (if more than 1 night).  In the unlikely event that we cannot honor your guaranteed reservation, we will reimburse you for the first night's lodging at a comparable property, transportation to that establishment (if needed) and a telephone call to your home or office to notify others of your new location.

For Group Reservations-
Please contact our Call Center to speak with a Group Reservations representative when booking ten or more rooms.  Group reservations require credit card guarantees or may require an advance payment deposit of the total charges for the first night's lodging. This deposit must be made at least 30 days before the arrival date. Notification of cancellation varies by property.

If you have a comment about a previous stay, please call 800-557-3435, or write to:
G6 Hospitality LLC
Guest Relations
P.O. Box 326
Worthington, OH 43085

To check rates and availability, you follow the same process you do to make a reservation. You are not obligated to give your credit card and book a reservation, unless you choose to book a reservation during the process. Below are instructions for checking rates and availability online. 

If you prefer, you can also call Motel 6 at 1 (800) 899-9841 to obtain the same information. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

1. Click on the Motel 6 logo in the upper-left corner above. This will take you to the homepage.

2. On the homepage, enter a destination into the search box, along with your desired check-in date, duration of your stay, and number of adults in the room. 

3. Click the green “Go” button to be taken to a page that displays Motel 6 locations matching your preferences. 

4. Select any Motel 6 location from the list by clicking the green “Choose” button next to that location. 

5. The resulting page shows a list of available room types for the location you’ve selected, and displays prices associted with each room type. 

6. If you wish to book a room, simply click the green “Book” button to complete the reservation process.

7. If you do not want to book the selected room, simply move to the top of the screen and click the Motel 6 logo, which will take you back to the homepage.

Click on the Motel 6 logo from any page on the website to be taken to the homepage. Once on the homepage, scroll to the bottom and in the lower-right corner there is an area called “My Motel 6 reservations.” Click the blue “Find reservation” link, and in the area that opens enter either your name and confirmation number or your name and credit card number in the appropriate fields. This will display a list of both your upcoming and past reservations with Motel 6.

Once you’ve arrived at the list of both your upcoming and past reservations, you’ll find a button marked “Cancel.” Click this button, then click to confirm the cancellation. 

If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

At present, you cannot modify a reservation online. If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

In order to improve our Internet booking service we have made several upgrades and changes to the reservation process. Although you cannot modify a reservation online, you can call our National Reservations Center for assistance at (800)4-Motel-6 or (800) 466-8356.

For International Guests, phone (614) 601-4060, fax (614) 601-4095, or email to online@motel6.com.

The Motel should receive your reservation just a few minutes after the completion of your booking.

Confirmation of your reservation is sent to the e-mail address that you have entered when filling out the reservation form. If your e-mail address is entered incorrectly or is no longer valid, our system cannot send you a written confirmation. This does not change the status of your reservation, however, it will prevent you from receiving a written confirmation to your e-mail address.

If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

Sensitive information, such as your credit card number, is encrypted using industry standard encryption.

 

 

Motel 6 does not accept prepay vouchers reservations. In addition, Motel 6 does not accept money orders or cashiers checks as form of payment.

Room charges are paid at registration or by 12 Noon in advance of each subsequent night's stay.

Payment may be made with cash, traveler's check or with credit card (American Express/Optima, Carte Blanche, Diners Club, Discover/Novus, MasterCard or VISA).

Advance payments may be made with cash, credit card, or traveler's check. Checks (personal, business or organization) must be received 21 days prior to the arrival date. Arrangements for 3rd Party Credit Card billing must be made by calling 1 (800) 899-9841 at least 5 hours prior to arrival.

In collaboration with local authorities, some locations require a photocopy of guest identification upon check-in. Please check your specific locations policies for details.

 

 

We are unable to process your reservation through the Internet without a valid and accepted credit card and expiration date. To make a reservation without using your credit card, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

Click on the Motel 6 logo from any page on the website to be taken to the homepage. Once on the homepage, scroll to the bottom and in the lower-right corner there is an area called “My Motel 6 reservations.” Click the blue “Find reservation” link, and in the area that opens enter either your name and confirmation number or your name and credit card number in the appropriate fields. This will display a list of both your upcoming and past reservations with Motel 6.

If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

Click on the Motel 6 logo from any page on the website to be taken to the homepage. Once on the homepage, scroll to the bottom and in the lower-right corner there is an area called “My Motel 6 reservations.” Click the blue “Find reservation” link, and in the area that opens enter either your name and confirmation number or your name and credit card number in the appropriate fields. This will display a list of both your upcoming and past reservations with Motel 6.

If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

To find descriptions of Motel 6 locations and rooms, you follow the same process you do to make a reservation. You are not obligated to give your credit card and book a reservation, unless you choose to book a reservation during the process. Below are instructions for checking rates and availability online. 

If you prefer, you can also call Motel 6 at 1 (800) 899-9841 to obtain the same information. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

1. Click on the Motel 6 logo in the upper-left corner above. This will take you to the homepage.

2. On the homepage, enter a destination into the search box, along with your desired check-in date, duration of your stay, and number of adults in the room. 

3. Click the green “Go” button to be taken to a page that displays Motel 6 locations matching your preferences. 

4. To find more information about any of the Motel 6 locations, click on the name of the location you wish to find out more about, which is listed in blue text. This will take you to a page of information about that Motel 6 location, including directions, standard amenities, and rooms available. 

5. To find out more information on the rooms available at that location, scroll to the bottom of this page, where you will find a list of room types. Clicking the text “Additional Details” associated with any room type will display more information about that room. 

Below are instructions for selecting a room from the available rooms list for a property:

1. Click on the Motel 6 logo in the upper-left corner above. This will take you to the homepage.

2. On the homepage, enter a destination into the search box, along with your desired check-in date, duration of your stay, and number of adults in the room. 

3. Click the green “Go” button to be taken to a page that displays Motel 6 locations matching your preferences. 

4. Select any Motel 6 location from the list by clicking the green “Choose” button next to that location. 

5. The resulting page shows a list of available room types for the location you’ve selected, and displays prices associted with each room type.

6. If you wish to book a room, simply click the green “Book” button to complete the reservation process.

7. If you do not want to book the selected room, simply move to the top of the screen and click the Motel 6 logo, which will take you back to the homepage.

If you prefer, you can also call Motel 6 at 1 (800) 899-9841 to obtain the same information. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

A credit card number is required to confirm/guarantee your reservation. Motel 6 accepts American Express, Diner's Club, Discover, MasterCard and Visa. Third party credit cards can only be used by contacting the Motel 6 property directly. 

All Motel 6 on-line reservations are guaranteed for late arrival. To avoid a penalty charge against the credit card you provided in the booking process, you must cancel your on-line reservation prior to 6:00 p.m. (4:00 p.m. at some locations) on the arrival date and receive a cancellation number. (Cancel time is based on the local time of the motel reserved. The cancel time and date to cancel without penalty may vary by location on Special Events, Holidays and/or weekends.) For specific information, contact the Motel 6 location you reserved.

You can contact Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

If you are experiencing technical difficulties, please include a brief explanation and provide any error messages received. We truly appreciate your feedback and will consider your ideas when enhancing our site with further content and functionality.

The online reservation web site can only display reservations made online. If you need assistance with a reservation made directly through the property or with our Reservation Center you will need to either contact the property or the Reservation Center for assistance.

You can contact the Motel 6 Reservation Center at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com

You can contact Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

All rates available to you online are the same rates charged through the National Reservation Center and the Motel 6 property. There is no additional charge for booking online.

Accessible rooms may be booked on this website. If you need a roll-in shower, be sure to book an accessible room with roll-in shower. If you do not see the accessible room type that you are looking for, please contact Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

When calling from outside the USA and Canada:
Telephone: 614-601-4060
Use our FAX: 614-601-4095
Book online at www.motel6.com


Please contact our Call Center to speak with a Group Reservations representative when booking ten or more rooms.  Group reservations require credit card guarantees or may require an advance payment deposit of the total charges for the first night's lodging. This deposit must be made at least 30 days before the arrival date. Notification of cancellation varies by property.

If you have a comment about a previous stay, please call 800-557-3435, or write to:
G6 Hospitality LLC
Guest Relations
P.O. Box 326
Worthington, OH 43085    Notification of cancellation will vary between 14 - 30 days prior to arrival date.

Motel 6 will make every effort to honor special requests (such as first floor, smoking room, crib, etc.) when you make your reservation. However, the availability of these items cannot be guaranteed in advance. Motel 6 does offer facilities for the disabled.