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FAQ
FAQ

FAQ

"Clean, comfortable rooms at the lowest price of any national chain."

Founded in 1962 in Santa Barbara, California, Motel 6 is synonymous with a great travel value. The first Motel 6 in Santa Barbara still leaves the light on today, but a lot has changed for the motel chain that pioneered the first real economy motel designed for the no-frills traveler. The original price of a night's stay at Motel 6 was just $6.00, and thus established the brand name for an American classic.

The promise of the lowest price of any national chain and a clean, comfortable room are Motel 6 virtues. Motel 6 is a household name, synonymous with quality and value. It enjoys the highest brand recognition factor of any economy lodging brand.

The brand continues to grow and currently has approximately 1,200 locations with more than 105,000 rooms in the United States and Canada. Part of G6 Hospitality, Motel 6 is the largest owned and operated hotel chain in North America.

CEO

Jim Amorosia

Headquarters

4001 International Parkway, Carrollton, Texas 75007
Phone: 972-360-9000

Amenities

  • Many free services, including free local phone calls, morning coffee, expanded cable TV
  • Kids stay free (17 and under stay free when occupying the same room with an adult family member.)
  • Non-smoking rooms available
  • Pet friendly
  • Most Motel 6 locations have a swimming pool and guest laundry facilities
  • WiFi Internet (fee may apply)

Advertising

The brand's advertising campaign, featuring on-air personality Tom Bodett, began in 1986 and proved an instant success for Motel 6, turning the chain into a household name and winning industry awards. The campaign has won more advertising awards than any other brand in the lodging industry, which is understandable, given that Motel 6 has the highest advertising recognition factor in the economy lodging category. Ask most people about Motel 6, and they will say, "That's the place where they leave the light on for you." In 1999, Motel 6 was acknowledged by Advertising Age magazine as having one of the top 100 advertising campaigns in the last 100 years. Motel 6 was the only lodging company to earn this distinction.

One day David Fowler, a creative director from The Richards Group advertising agency, was driving down the Dallas Parkway in his pickup truck listening to the public radio station his receiver had been stuck on for months. Suddenly a homey voiced monologue emerged from his dusty dashboard. He heard the name, Tom Bodett, and thought, "Gosh, if I only had an account for a national budget motel brand with a sense of humor and humility, I could make a heck of an advertising campaign with this guy." Enter Motel 6, and the rest, as they say, is history. More than twenty years of award winning advertising later, Tom is still speaking out of America's dusty dashboards and television screens about life as a road warrior, and the merits of Motel 6.

After nearly 25 years in Alaska, these days Tom lives with his wife and sons in Vermont. He writes in the barn over his woodshop, looks for things to do with a tractor and keeps a small studio.

In addition to bragging about Motel 6, Tom’s voice has appeared on Steven Spielberg's "Animaniacs" series for Warner Brothers Animation, Saturday Night Live, and the PBS series “Travels on America’s Historic Trails”, and he is a regular panelist on NPR’s satirical weekend news quiz “Wait-Wait…Don’t Tell Me”.

Tom has published seven books to date." As Far As You Can Go Without a Passport" and "Small" Comforts are collections of his commentary for National Public Radio published by Addison Wesley in Boston. "The End of the Road" and "The Big Garage on Clear Shot" published by William Morrow & Co. are the collected humorous monologues from his award-winning radio series "The End of the Road" which aired on over 160 stations from 1988-1990. Hyperion published “The Free Fall of Webster Cummings,” Tom’s first novel, in April of 1996. Tom has also written two novels for young readers, “Williwaw!” and “Norman Tuttle on the Last Frontier”, Knopf published both.

Tom has recorded all of his published works and are available from Bantam Audio, Brilliance Corporation, or Random House/Listening Library.

For more information about Tom's published works and to look in on his blog, visit the official Tom Bodett web site at www.bodett.com.

Motel 6 offers the best price of any national chain at more than 1,100 company-owned and franchised locations throughout the United States and Canada. For 25 years Motel 6 has used the tagline, “We’ll leave the light on for you,” earning the chain the highest brand recognition in the economy lodging segment. Motel 6 was the first national pet friendly chain, welcoming pets since 1962. Standard amenities include free local phone calls, no long distance access charges, free morning coffee, data ports, Wi-Fi Internet access and cable channel line-up with premium channels including HBO, ESPN/ESPN2, and CNN. Most locations offer swimming pools and guest laundry facilities.

Studio 6 extended stay hotels offer the affordable comfort of furnished studios, low weekly rates and accommodating hotel amenities. You will find Studio 6 locations in the United States and Canada conveniently located in major business complexes, offering easy access to shopping and retail centers, entertainment areas, and restaurants.

What is Motel 6/Studio 6 Affiliate Program?

The Motel 6/Studio 6 Affiliate Program is an easy way to increase your revenue by earning a commission each time one of your site’s referred visitors books on Motel6.com or StayStudio6.com and completes a qualified stay.

What are the benefits of joining?

  • Your website visitors have access to over 1,200 locations nationwide.
  • You have access to a variety of Motel 6/Studio 6 banners and text links to place on your website.
  • You can choose to link to an individual location to the entire website.
  • You also have round-the-clock access to reporting data.
  • You earn commissions on referrals from your website visitors for each qualified stay at Motel 6/Studio 6 locations nationwide.
  • Your commission checks are mailed directly to you or direct deposited – your choice.
  • Product Data feed now available.
  • The program is absolutely free and easy to join!

How does it work?

  • Motel 6/Studio 6 has partnered with Commission Junction, one of the leading affiliate marketing networks, to provide you with a centralized location for banners, tracking and commission payments.
  • You’ll receive a commission for completed stays from a qualified reservation made on Motel6.com and StayStudio6.com by visitors referred from your site within a 30 -day referral period.
  • There is no limit on how much you can make! You will receive a 5% commission for each completed stay. The more completed bookings you generate, the more money you earn!

How do I join?

It’s very simple.

Anyone who operates a website and meets our criteria is encouraged to become an affiliate. There are some restrictions, however.

To join, you need to complete a two-step application and read and agree to terms and conditions. You should be able to complete your registration in a matter of minutes.

Upon approval, you will be able to access a variety of banner ads in different sizes that best fit your site, uniquely trackable from your website, for you to place immediately on your site.

To join the Motel 6/Studio 6 Affiliate Program, Click Here.

Motel 6 has made a commitment to be sensitive to our fragile environment. Here are just a few ways we protect our environment and conserve natural resources:

  • Participation in energy and water conservation programs
  • Water saving shower heads and faucet aerators
  • Technologically advanced heating and cooling systems to reduce energy consumption
  • Corporate office recycling program
  • Printing our 5 million directories on recycled paper using soy ink
  • Use of fluorescent lighting, which consumes 75% less energy than conventional bulbs
  • Recycling of fluorescent light bulbs & alkaline batteries in all Motel 6 properties to divert mercury from landfills.

Earth Day Programs

Each year on April 22nd, worldwide Earth Day, Motel 6 properties participate in environmental awareness and outreach programs including but not limited to planting trees and native plants, volunteering in local communities, cleaning of water sources, and organized recycling programs.

Linen Reuse Program

We ask for our guests' help in pursuing our conservation efforts by allowing them to participate in our 'Linen Reuse Program'. For our guests who stay more than one night, we will allow them to reuse their linens to reduce energy and water consumption. More information about this program can be found by reading our in-room information card.

Greener Rooms

Motel 6 is redesigning its properties across the U.S. and Canada in order to meet higher green standards. Our all-new design incorporates environmentally-friendly features such as wood-effect flooring made from unused industry scraps, fluorescent light bulbs in all rooms, low flow shower heads, high efficiency toilets, and high efficiency heating and air-conditioning units.

Motel 6 Becomes Nation's First LEED® Certified Economy Lodging Property

The Motel 6 in Northlake, Texas, is the first economy hotel in the nation to attain LEED® (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council (USGBC). 

Partnership with NPEP (National Partnership for Environmental Priorities)

To further our commitment to reduce our impact on the environment, Motel 6 has joined the EPA's National Partnership for Environmental Priorities (NPEP). The EPA's program aspires to decrease the use of dangerous chemicals that result from various products and processes. Our goals for this program are:

Goal #1: To reduce the amount of mercury in all of the local landfills by increasing our compliance of proper disposal and recycling of fluorescent light bulbs from our hotels.

Goal #2: To reduce amount of zinc, manganese dioxide and potassium hydroxide going to landfills by properly disposing 4,000 pounds of alkaline batteries.

In May 2011, Motel 6 properties successfully reached both of the goals set with the EPA.

Introduction

We recognize the importance of protecting the privacy of certain basic personally identifiable information such as names, addresses, email addresses, phone numbers, credit card numbers, and the dates and locations of hotel stays collected about our guests and prospective guests (Guest Information). We do not collect Guest Information from individuals unless they provide it to us voluntarily and knowingly. We have adopted this Policy to guide how we and our affiliates use such Guest Information.

Purpose

The purpose of this Policy is to balance our legitimate business interests in collecting and using Guest Information with the reasonable expectation of privacy which may be held by those providing such Guest Information.

Information

It is necessary for us to collect and store Guest Information to provide requested lodging and related services and for billing purposes. Many state laws require hotel operators to collect and retain some or all of such Guest Information. We may also use credit card numbers to identify our frequent guests and the persons who make guaranteed reservations.

Security

The security of Guest Information is very important to us and we are committed to protecting the information we collect.  We collect Guest Information only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We use commercially reasonable efforts to make our collection of Guest Information consistent with all applicable laws and regulations. We exercise care in providing secure transmission and storage of information. Unfortunately, no data transmission or storage is 100% secure. We cannot warrant that all data we transmit, store and collect will be completely secure. We take commercially reasonable efforts to create and maintain firewalls, restricted access and secure socket layers, and other appropriate safeguards to ensure that to the extent we control Guest Information, it is used only as authorized by us and consistent with this Policy, and that Guest Information is not improperly altered or destroyed. Our privacy protection practices help us maintain accurate, timely, complete and relevant information for our business purposes. Our communication system, software and database practices have been designed to aid us in supporting authenticity, integrity and confidentiality.

What we will and will not do with Guest Information

  1. We will not sell trade or rent Guest Information to parties outside the G6 Hospitality family of companies, our franchisees and affiliates, or allow our affiliates to sell such information to parties outside of our group of companies, franchisees and affiliates.
  2. We may use Guest Information to offer goods and services we believe may be of interest to you on behalf of ourselves, our affiliates and our franchisees. We may use Guest Information to contact you to inquire or survey about the guest experience at the location(s) visited and the prospect of future stays or improvements needed to attract additional business. We may also create and use aggregate Guest Information that is not personally identifiable to understand more about the common traits and interests of our Guests.
  3. We may utilize one or more third-party service providers to send email or other communications to you on our behalf, including guest satisfaction surveys. These service providers are prohibited from using your email address or other contact information for any purpose other than to send communications on our behalf.

Emails about Special Offers and Promotions and Opt-Out

It is our intention to only send email communications that would be useful to you and that you want to receive. When you provide us with your email address as part of the reservation or check-in process, we will place you on our list of customers to receive informational and promotional emails. In addition, customers and visitors to our website are given the opportunity to “opt-in” to receive electronic promotional communications by selecting the option to receive promotional email from us on our website.

Each time you receive a promotional email, you will be provided the choice to “opt-out” of future emails by following the instructions provided in the email or you can “opt-out” at any time by clicking on “Email Promotions” on our website and following the instruction provided there.

Cookies

Our website utilizes “cookie” technology. “Cookies” are encrypted strings of text that a website stores on a user’s computer. Our website uses cookies throughout the online reservation process to keep together information entered on multiple pages. For example, cookies enable our website to “remember” dates entered at the start of a search for room availability at multiple locations. In addition, cookies are used to:

  • Measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access; and,
  • Provide functionality such as online reservations and other functionality that we believe would be of interest and value to you.

The two types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you leave our website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us. Our cookies do not corrupt or damage your computer, programs or computer files. You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our website.

Compliance with Law

We may disclose Guest Information to law enforcement agencies, or may be required to disclose it during the discovery process in litigation, pursuant to a court order, or in compliance with any applicable law, regulation, rule or ordinance.

Franchisees

Some of our locations are owned and operated by independent franchisees that are neither owned nor controlled by G6 Hospitality, its affiliates or subsidiaries. Each franchisee may collect Guest Information and use such information for its own purposes. G6 Hospitality does not control the use or access of such information collected by franchisees.

Questions or Comments

Any questions or comments that relate to the G6 Hospitality Privacy Protection Policy may be directed to us at Motel 6, P. O. Box 809092, Dallas, TX, 75380-9092, and privacy@motel6.com

Copyright and Trademark Notices

All contents of this website are protected by United States and International Copyright and Trademark law. Any unauthorized use is strictly prohibited and may subject a violator to civil and criminal penalties. All rights reserved.

Privacy Protection Policy Changes

In the future, we may need to change this Policy. All changes will be included on this web site so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. This Policy was last updated on October 2, 2006.

Number of Adults should include all occupants 18 years of age and older. All guests registering must be 18 years of age (19-21 years of age required at some locations) and must present photo identification upon check-in. Children 17 years of age and under are free when occupying the same room with an adult family member. Occupancy may be restricted by local ordinance. Generally, one or two persons may occupy a room with one bed. No more than four persons may occupy a room with two beds.

You may book up to one year in advance, based on availability. Maximum number of days that you may book online is 28. All guests registering must be 18 years of age or older (19-21 years of age required at some locations) and must present photo identification upon check-in. Payment for your accommodations required at check-in with accepted credit card or cash. For third party credit card payments, contact the location.

Check-in Time:

Anytime based on availability (This may vary by location and on special event dates and /or weekends). Rooms are typically available after 3pm. Guest should contact location on day of arrival for specific times, if needed.

 

Check-out Time:

12 noon (Time varies by location). Late check-outs must be approved and arranged with front desk personnel prior to check-out time.

The maximum number of persons allowed in a room with one king, queen, or double bed is 2. The maximum number of persons allowed in a room with two queen or double beds is 4. An infant may be added to the total number of persons, provided that the Manager of the motel has a crib to accommodate the weight of the infant.

Children 17 and under stay free when occupying the same room with an adult family member. The online reservation process provides rates and room types to accommodate only the adults indicated on your reservation. It does not consider any children that you will be traveling with. Please make sure that you reserve a room that provides the number of beds to accommodate each guest (adults and children). You can indicate the number of children traveling with you on the booking page under Additional Information. Sleeping bags, cots, or furniture of any kind may not be placed in a Motel 6 room by any guest.

To check rates and availability, you follow the same process you do to make a reservation. You are not obligated to give your credit card and book a reservation, unless you choose to book a reservation during the process. Below are instructions for checking rates and availability online. 

If you prefer, you can also call Motel 6 at 1 (800) 899-9841 to obtain the same information. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

1. Click on the Motel 6 logo in the upper-left corner above. This will take you to the homepage.

2. On the homepage, enter a destination into the search box, along with your desired check-in date, duration of your stay, and number of adults in the room. 

3. Click the green “Go” button to be taken to a page that displays Motel 6 locations matching your preferences. 

4. Select any Motel 6 location from the list by clicking the green “Choose” button next to that location. 

5. The resulting page shows a list of available room types for the location you’ve selected, and displays prices associted with each room type. 

6. If you wish to book a room, simply click the green “Book” button to complete the reservation process.

7. If you do not want to book the selected room, simply move to the top of the screen and click the Motel 6 logo, which will take you back to the homepage.

Click on the Motel 6 logo from any page on the website to be taken to the homepage. Once on the homepage, scroll to the bottom and in the lower-right corner there is an area called “My Motel 6 reservations.” Click the blue “Find reservation” link, and in the area that opens enter either your name and confirmation number or your name and credit card number in the appropriate fields. This will display a list of both your upcoming and past reservations with Motel 6.

Once you’ve arrived at the list of both your upcoming and past reservations, you’ll find a button marked “Cancel.” Click this button, then click to confirm the cancellation. 

If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

At present, you cannot modify a reservation online. If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

In order to improve our Internet booking service we have made several upgrades and changes to the reservation process. Although you cannot modify a reservation online, you can call our National Reservations Center for assistance at (800)4-Motel-6 or (800) 466-8356.

For International Guests, phone (614) 601-4060, fax (614) 601-4095, or email to online@motel6.com.

The Motel should receive your reservation just a few minutes after the completion of your booking.

Confirmation of your reservation is sent to the e-mail address that you have entered when filling out the reservation form. If your e-mail address is entered incorrectly or is no longer valid, our system cannot send you a written confirmation. This does not change the status of your reservation, however, it will prevent you from receiving a written confirmation to your e-mail address.

If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

Sensitive information, such as your credit card number, is encrypted using industry standard encryption.

 

 

Motel 6 does not accept prepay vouchers reservations. In addition, Motel 6 does not accept money orders or cashiers checks as form of payment.

Room charges are paid at registration or by 12 Noon in advance of each subsequent night's stay.

Payment may be made with cash, traveler's check or with credit card (American Express/Optima, Carte Blanche, Diners Club, Discover/Novus, MasterCard or VISA).

Advance payments may be made with cash, credit card, or traveler's check. Checks (personal, business or organization) must be received 21 days prior to the arrival date. Arrangements for 3rd Party Credit Card billing must be made by calling 1 (800) 899-9841 at least 5 hours prior to arrival.

In collaboration with local authorities, some locations require a photocopy of guest identification upon check-in. Please check your specific locations policies for details.

 

 

We are unable to process your reservation through the Internet without a valid and accepted credit card and expiration date. To make a reservation without using your credit card, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

Click on the Motel 6 logo from any page on the website to be taken to the homepage. Once on the homepage, scroll to the bottom and in the lower-right corner there is an area called “My Motel 6 reservations.” Click the blue “Find reservation” link, and in the area that opens enter either your name and confirmation number or your name and credit card number in the appropriate fields. This will display a list of both your upcoming and past reservations with Motel 6.

If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

Click on the Motel 6 logo from any page on the website to be taken to the homepage. Once on the homepage, scroll to the bottom and in the lower-right corner there is an area called “My Motel 6 reservations.” Click the blue “Find reservation” link, and in the area that opens enter either your name and confirmation number or your name and credit card number in the appropriate fields. This will display a list of both your upcoming and past reservations with Motel 6.

If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

To find descriptions of Motel 6 locations and rooms, you follow the same process you do to make a reservation. You are not obligated to give your credit card and book a reservation, unless you choose to book a reservation during the process. Below are instructions for checking rates and availability online. 

If you prefer, you can also call Motel 6 at 1 (800) 899-9841 to obtain the same information. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

1. Click on the Motel 6 logo in the upper-left corner above. This will take you to the homepage.

2. On the homepage, enter a destination into the search box, along with your desired check-in date, duration of your stay, and number of adults in the room. 

3. Click the green “Go” button to be taken to a page that displays Motel 6 locations matching your preferences. 

4. To find more information about any of the Motel 6 locations, click on the name of the location you wish to find out more about, which is listed in blue text. This will take you to a page of information about that Motel 6 location, including directions, standard amenities, and rooms available. 

5. To find out more information on the rooms available at that location, scroll to the bottom of this page, where you will find a list of room types. Clicking the text “Additional Details” associated with any room type will display more information about that room. 

Below are instructions for selecting a room from the available rooms list for a property:

1. Click on the Motel 6 logo in the upper-left corner above. This will take you to the homepage.

2. On the homepage, enter a destination into the search box, along with your desired check-in date, duration of your stay, and number of adults in the room. 

3. Click the green “Go” button to be taken to a page that displays Motel 6 locations matching your preferences. 

4. Select any Motel 6 location from the list by clicking the green “Choose” button next to that location. 

5. The resulting page shows a list of available room types for the location you’ve selected, and displays prices associted with each room type.

6. If you wish to book a room, simply click the green “Book” button to complete the reservation process.

7. If you do not want to book the selected room, simply move to the top of the screen and click the Motel 6 logo, which will take you back to the homepage.

If you prefer, you can also call Motel 6 at 1 (800) 899-9841 to obtain the same information. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

A credit card number is required to confirm/guarantee your reservation. Motel 6 accepts American Express, Diner's Club, Discover, MasterCard and Visa. Third party credit cards can only be used by contacting the Motel 6 property directly. 

All Motel 6 on-line reservations are guaranteed for late arrival. To avoid a penalty charge against the credit card you provided in the booking process, you must cancel your on-line reservation prior to 6:00 p.m. (4:00 p.m. at some locations) on the arrival date and receive a cancellation number. (Cancel time is based on the local time of the motel reserved. The cancel time and date to cancel without penalty may vary by location on Special Events, Holidays and/or weekends.) For specific information, contact the Motel 6 location you reserved.

You can contact Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

If you are experiencing technical difficulties, please include a brief explanation and provide any error messages received. We truly appreciate your feedback and will consider your ideas when enhancing our site with further content and functionality.

AARP Member rates, corporate rates or discounted rates are accepted However, they are not valid with other special rates or discounts and may not be available during special events.

The online reservation web site can only display reservations made online. If you need assistance with a reservation made directly through the property or with our Reservation Center you will need to either contact the property or the Reservation Center for assistance.

You can contact the Motel 6 Reservation Center at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com

You can contact Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

All rates available to you online are the same rates charged through the National Reservation Center and the Motel 6 property. There is no additional charge for booking online.

Accessible rooms may be booked on this website. If you need a roll-in shower, be sure to book an accessible room with roll-in shower. If you do not see the accessible room type that you are looking for, please contact Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.

When calling from outside the USA and Canada:
Telephone: 614-601-4060
Use our FAX: 614-601-4095
Book online at www.motel6.com

Call our Group Desk at 800-LIGHT-ON (800) 544-4866. Outside USA/Canada FAX: (614) 601-4058 Email: groupsales@motel6.com

Group reservations (ten or more rooms) require credit card guarantees or may require an advance payment deposit of the total charges for the first night's lodging. This deposit must be made at least 30 days before the arrival date. Deposit may be made by check or wire transfer.

Notification of cancellation will vary between 14 - 30 days prior to arrival date.

Motel 6 will make every effort to honor special requests (such as first floor, smoking room, crib, etc.) when you make your reservation. However, the availability of these items cannot be guaranteed in advance. Motel 6 does offer facilities for the disabled.